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The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
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To ensure the quality of the download, please remember to do so before your visit
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Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
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An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
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You can access from all gates but Fast-track entrance applies only to "Porta Marina Inferiore (Piazza Esedra)"
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Disabled EU citizens + one accompanying family member and ICOM members get in free
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Big bags & suitcases aren't allowed; lockers onsite
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Download the Pompeii app for [iOS](https://apps.apple.com/it/app/mypompeii/id1519515140) or [Android](https://play.google.com/store/apps/details?id=org.pompeiisites.pompeiiapp) for a real-time map with the routes and to see how many visitors there are in the park. You can activate it with the QR code on your ticket
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Free "Pompeii ArteBus" service, minibus to easily reach the various archaeological sites of the Park
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For a reduced ticket, a valid ID must be shown at the entrance
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Only small dogs on a leash and picked up while inside the homes can be brought inside the park (service dogs assisting disabled people are also permitted, with a certificate)
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Ticket is valid for 1 entry. It is not possible to leave and re-enter the park
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Show your smartphone ticket at the "Porta Marina Inferiore (Piazza Esedra)" entrance on the day of your visit
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You can redeem your entrance ticket only on the day of your visit!
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You can enter from all the gates of Pompeii, but you will have Fast-track entrance only from gate "Porta Marina Inferiore (Piazza Esedra)". On the other entrances you could wait on line in peak season.
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Big bags & suitcases aren't allowed; lockers onsite
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The audio guide must be collected only in front of the entrance of Porta Marina Inferiore (Piazza Esedra). The exact meeting point will be on the voucher of the audio guide
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Ticket is valid for 1 entry. Not possible to leave and re-enter the park.